PD Strategies Blog

PD Strategies Blog

Performance and Development Strategies Blog is the informational place to get timely and purposeful articles on the issues that concern you most.

ARE WE ALL RUNNING IN THE SAME DIRECTION?

ARE WE ALL RUNNING IN THE SAME DIRECTION?
Are you running as fast as you can but finding that no one is following you? Worse than that, are they running the other way? C , that you empower your engaged employees , that they will in turn create loyal customers leading to growth and success. Focused Leader - You may be the owner, the manager, or CEO but that does not mean you are seen as the leader. You appoint yourself CEO but your team will follow you if you are the leader.   As leader you will create vision, model behavior and inspire results. With your inspiration people recognize your leadership. You will be creating an environment where people will join your team. They see the purpose of what they are supposed to do and understand the vision as well as the values of the organization for which they work. Today’s fast-moving business environment demands that the effective leader...
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MAKE LEADERSHIP YOUR HABIT

MAKE LEADERSHIP YOUR HABIT
What makes a great leader? Many people debate that there are certain leadership traits. Even if that is true these traits have most likely been developed. The development of your leadership depends on the environment such as type of organization, team demographic, and nature of mission. One trait of a successful leader could be a liability in someone else’s leadership. A great leader is effective and effectiveness means understanding the situation, the team, and the desired results. Rather than being born a leader the traits needed can, most of the time, be developed. Traits like knowledge and skills, however, do not guarantee success. It is necessary for a leader to develop successful habits. Just as there are habits of highly successful people there are also habits of highly successful leaders.   Here are seven habits of highly effective leaders. A Leader always does the right thing . That is one of the...
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DOES YOUR TEAM LEADERSHIP MATTER

DOES YOUR TEAM LEADERSHIP MATTER
What causes the difference between a high performing team and one that is dysfunctional and full of performance issues? There could be a number of causes but one cause for sure would be poor leadership. An organization is only as good as its people. Your first role as leader is to select the right people. After you have hired the right people your challenge as a leader is to keep them engaged and producing results. Engaged employees will lead to loyal customers and loyal customers will lead to a sustainable business. In our business climate it is not enough to be good, you must exceed customers’ expectations. This takes a coordinated effort of individuals that work together toward a common goal. You may have heard it said that there is no “I” in team. This is true and it means that individuals who are qualified and intelligent but do not work...
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TROUBLE GETTING YOUR TEAM ON THE BUS?

TROUBLE GETTING YOUR TEAM ON THE BUS?
If your team is not following you then, perhaps, you are not leading them. When I consult with business owners in Westchester County New York often I hear comments about getting the staff to do the right things. Sometimes an owner is willing to place all the blame on the staff being lazy, unmotivated, or the like. Fortunately, most will ask how they can improve their ability to get the team behind them. You can change things by learning how to become a focused leader. A focused leader empowers engaged employees who in turn create loyal customers leading to growth and success. A Focused Leader - You may have the title of manager but that does not mean you are seen as the leader. As managers we can influence the process through which people recognize our leadership by creating an environment where people will join “the team” because they see the...
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WHEN WILL YOU START WORKING ON YOUR BUSINESS?

WHEN WILL YOU START WORKING ON YOUR BUSINESS?
Are you spending so much time working IN your business that you never get around to working ON your business? Michael Gerber discusses this in his book “The E Myth Revisited”, discusses the reasons. The e-myth or the entrepreneurial myth as described by Gerber incorrectly assumes that the desire of the new business owner or entrepreneur, plus capital, plus a profit goal will result in success. But this has not spelled success for business and the lack of the true understanding of what it takes has caused businesses to fail. Some businesses may survive due to external dynamics and timing but they will become stagnant and the owner will feel like a hamster on a wheel. There is a lack of entrepreneurial leadership. For example, in the restaurant industry there are numerous great cooks and chefs that feel that because they know how to create a great meal that that they...
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COLLABORATION STARTS WITH AUTHENTIC LEADERSHIP

COLLABORATION STARTS WITH AUTHENTIC LEADERSHIP
According to a Harvard professor, William George effective leaders are authentic leaders . Authentic leaders are self-aware, practice their values and principles, seek criticism and “stay grounded.” Above all, they empower others to become leaders themselves. Strong leaders have courage to challenge the status quo and point out failures in the organization. They develop and coach others and build positive collaborative relationships. Teams that are high performing are collaborative. To illustrate the importance of team collaboration let’s consider a flock of geese. A flock of geese has a common goal – fly south for the winter. They can get where they’re going much easier by using the strength of the group – they fly in a V formation in order to add 70% greater flying range. They stay in formation – if a goose falls out of formation, it immediately feels the drag and quickly returns to the formation. They take...
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CAN YOU HANDLE THE TRUTH?

CAN YOU HANDLE THE TRUTH?
You want the truth? “You can’t handle the truth!” This well-known line was uttered by Jack Nicholson in the move, A Few Good Men. This line hits a little too close to home for some organizations. While some organizations ask themselves what they can do to help their organizations align there are others that this it is always the wrong people and that they (the organizational leadership) know what is right. Would you get defensive if an outside consultant asked you questions to get to the root cause of your problems? It is easier for companies with retention problems, for example, to focus on compensation issues. But, according to Gallup around 30% of employees are engaged at work. That means that 70% are not engaged in their jobs at your company. Recently Gallup released a new survey on employee engagement. When I read the commentary I could see that engagement is...
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DOES YOUR LEADERSHIP NAVIGATE OR CREATE ROADBLOCKS?

DOES YOUR LEADERSHIP NAVIGATE OR CREATE ROADBLOCKS?
Does your leadership lack inspiration, innovation, and the ability to adapt to change? As a leader your role is to navigate your organization or your team through the uncertainties. Sometimes the good and necessary management skills such as planning, directing and controlling create roadblocks because they are missing the inspirational leadership. The reason that a group of employees is not achieving desired outcomes is usually traced back to the leadership. That’s right. If all of the students fail the exam, then the fault lies with the teaching. Like students you and your staff may not be on the same page. You may be a great manager but you may fail as a leader. We can influence the process through which people recognize our leadership by creating an environment where people will join “the team” because they see the purpose. They understand the vision and the “big picture” as well as the...
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DO YOU HAVE THE POWER?

DO YOU HAVE THE POWER?
Have you ever looked in the mirror and asked, “Am I a person who inspires and encourages others?”   If the answer to that question is no, then you may not have the power to lead. You may have the management role with the authority but there is a difference between power and authority . As the owner or manager you have the authority by virtue of your role. However, your power is granted by those on your team or those you supervise. Have you noticed there are always certain people who are sought out or considered “go to” people. They may have no title at all and people seem to value their opinions and respect them. These are individuals who have been granted power by others by virtue of their leadership skills. How much power do you do you have? Why not find out. Ask your colleagues or employees to give...
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DELEGATE WITH CONFIDENCE

DELEGATE WITH CONFIDENCE
George S. Patton said, “Don't tell people how to do things, tell them what to do and let them surprise you with their results.” As a business leader you need to be in control of your business BUT you don’t need to be a control freak. Taking that route leads to being overwhelmed. As a sole entrepreneur you, of course, need to control everything but once you decide to grow being a control freak will hold you back. Once you hire employees your job becomes managing results of others rather than doing everything yourself. If you don’t do that effectively you will spend all of your time driving the fire truck and putting out fires. You’ll worry about how to do every detail but you will lose sight of the big picture. Why is this problematic? If you hire a new employee but continue to try to do everything without delegating,...
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DOES YOUR LEADERSHIP STYLE MATTER?

DOES YOUR LEADERSHIP STYLE MATTER?
In previous blogs I have discussed by belief that leaders are made. But not all are made the same. When I speak with my Westchester County NY business leaders about traits that make a good leader no one can agree. The only trait that is agreed upon is having empathy. What do successful leaders have if they don’t have similar traits? All successful leaders have the ability to set goals and achieve results. Here is a results based model of leadership proven to produce success.   It begins with setting goals through your organization's strategic plan that are focused on your vision. In this process you define the desired results from your team members. It continues by aligning the people and the processes to ensure its realization. The goal is to have all of your operations linked to the plan. Then virtually everything that happens should work toward achieving that Plan (Vision)....
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MAKE SURE YOUR BUSINESS PLAN IS STRATEGIC

MAKE SURE YOUR BUSINESS PLAN IS STRATEGIC
Doing a business plan is more than putting together a document. I needed to point that out recently when a Westchester County NY business owner asked me about the need for a business plan document so that the business could raise cash. But a smart business needs more than a document. It needs a strategic plan. A strategic plan will consider the business today, look into the future, and have the way set out to create the future. In order to remain successful a business must have that plan to be successful now and in the future. Here are some of the things I discuss when helping my clients with a strategic plan: 1.         Make sure you know what business you are in. Whether you are in real estate, construction and contracting, graphic design, or consulting you must define what you provide to the customer. For example, Kodak should have...
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LEADERS ARE NOT BORN

LEADERS ARE NOT BORN
Leaders are not born, they are made! The good news is that you have the potential to become a great leader. There are events that appear to make the leader or, perhaps, the person assumes the role at the right time. Such a time was 9/11/2001. Were Mayor Giuliani and President Bush leaders who appeared at just the right time? Or were they shaped and created by circumstances long before 9/11 and had the resolve do what needed to be done? What about George S. Patton and Dwight D. Eisenhower? They were both considered to be great leaders because they got the results that were needed from the role they filled. Patton charged at lightning speed across the battle field. On the other hand Eisenhower was a great consensus builder who melded a very difficult military and political alliance of cantankerous personalities. At the moment of birth do we know whether...
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THESE ARE SEVEN HABITS OF EFFECTIVE LEADERS

THESE ARE SEVEN HABITS OF EFFECTIVE LEADERS
Although there are different leadership qualities here are seven habits seen in effective leaders. Proper business leadership is crucial to the success of any business of any size. No company can be more successful than the effectiveness of its leaders. If the head of a company lacks positive leadership qualities, he or she will be unsuccessful motivating and leading the staff. This in turn will result in lost customers and business opportunities. Leadership is complex and what works well in one environment may not be a good fit for another. When a leader is focused on results he or she will adapt to the environment. However, just as there are habits of highly successful people there are also habits of highly successful leaders.   Here are seven habits of highly effective leaders. A Leader always does the right thing . That is one of the principles of Dave Thomas who founded Wendy’s.  ...
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YOU ARE THE BOSS BUT DO THEY CONSIDER YOU THEIR LEADER?

YOU ARE THE BOSS BUT DO THEY CONSIDER YOU THEIR LEADER?
Just because a person is a boss and people follow does not mean that person is seen as a leader. A boss has the authority by virtue of the position. However, the leader has the real power which is granted by those led. Perhaps you have noticed people in your company who exercise influence over others although they are not managers. People have given them the power through respect of their opinions and advice. A boss has the authority but a leader has the power. The goal is for a boss and leader to be the same person. The leader’s power is earned through empathy for the team, clear direction, trust, and other factors. People are not born leaders. Leadership is developed and there is not one set of leadership traits. In fact there are examples of two very effective leaders with highly contradictory traits. The leadership in the US Armed...
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DISADVANTAGES OF BEING A MICRO MANAGER

DISADVANTAGES OF BEING A MICRO MANAGER
Some people feel that being a control freak or a micro manager is necessary when managing a project team where accuracy or compliance is required. I disagree. There is a much better way to get desired results and hold people accountable. Yes, you must have accuracy and compliance but you could stifle your company growth, have high turnover, and end up working way too many hours when you decide to micro manage. Let’s consider some actual examples. I have worked with a person owns a business that includes insurance and real estate. He has a dozen employees involved in the process of sales and contracts. Each person has a job title but not a job description. Things change quickly as does the mood of the owner. To make matters worse people are asked to do a task but then later the owner comes by and says, “stop doing that, I want...
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WHAT IS THE REAL MANAGEMENT DILEMMA?

WHAT IS THE REAL MANAGEMENT DILEMMA?
The biggest dilemma for business executives is finding a manager with the correct skills to manage a team. In most cases the skills these executives seek are not the ones that lead to success. They will choose people who have the same skills as the people they manage. Or they will promote a top performer. That will not necessarily work because a manager is paid to do different things than an individual performer. Lawrence Peter wrote The Peter Principle in which he stated that, “in a hierarchy people tend to be promoted to the level of their incompetence.” In most companies employees are rewarded for great performance by being promoted. There are good reasons for promoting from within including, motivation and engagement of the staff. However, companies make a flawed assumption that because the employee did well in the previous job he or she will adapt and perform well in the...
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WHERE’S THE BEEF IN YOUR LEADERSHIP?

WHERE’S THE BEEF IN YOUR LEADERSHIP?
Is your leadership style all fluff and now beef? In other words are you talking the talk but not walking the walk? You may be practicing all the right management and leadership styles but real beef is in the RESULTS. If you start by defining the results needed or the goals you wish to accomplish you can then grow the people and processes to ensure those results! This common sense leadership style is called the Result-Based Model of Leadership . Here is an example of how you can align your entire team to your goals. It begins with setting goals through your organization's strategic plan that is focused on your vision. Here is where you can define the desired results from your team members. It continues by aligning the people and the processes to ensure its realization. The goal is to have all of your operations linked to the plan. Then...
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LEADING A HIGH PERFORMING WORK TEAM

LEADING A HIGH PERFORMING WORK TEAM
Building a high performing team is more about motivation and inspiration than it is about attaching blame. In order to have a high performing team you need to look in the mirror and ask, “Am I a person who inspires and encourages others?”   In other words what type of leader are you. If you are not sure why not ask the people around you to give you some guidance. And if you have employees make sure you ask them.   Ask them what they feel is your biggest leadership challenge and what you can do to improve it. Asking others for their opinions conveys respect, shows that you value their feedback and increases your credibility as a leader. Of course that’s assuming that you are open to the feedback and will actually commit to making changes. It’s easy for people to not feel comfortable giving you the total “honest” truth at first,...
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DEVELOPING GREAT LEADERSHIP HABITS

DEVELOPING GREAT LEADERSHIP HABITS
I am not one to suggest that there are certain leadership traits that are required to be a great leader. That being said, I also don’t believe that people have been born with something that makes them a good leader. One trait of a successful leader could be a liability in someone else’s leadership. A great leader is effective and effectiveness means understanding the situation, the team, and the desired results. Rather than being born with certain traits leadership can be developed . However, just as there are habits of highly successful people there are also habits of highly successful leaders.   Here are seven habits of highly effective leaders. A Leader always does the right thing. That is one of the principles of Dave Thomas who founded Wendy’s.   The leader has a high code of ethics. A Leader has a vision. Clearly stated, the leader must have a clear cut idea...
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